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  1. Net Collection reimbursed 100% by 30th of the following month. Industry historical collection cycle is long tail over 180 days to achieve 80% collection of detention charges
  2. D&D Control will share the Watch List across the industry for early detection of potential bad debts and immediate remedial action plan to pursuit.
  3. Average ageing will reduce thus delivering improved operating cash flow, which will result in uncovering true profitability
  4. Improved Cash Flow position will boost investing and financing activities
  5. Service related information such as Free days advisory for certain customers based on industry practices.
  6. Eliminate Bad Debts and reflect real cash flow for higher Profit Before Tax


  1. Reduce internal debtors meeting for collection activities at Port Klang, Kuantan, Penang, Pasir Gudang, Kota Kinabalu and Kuching.
  2. Eliminate costs to manage deposits such as cheque missing, deposit banked-in, bank charges, short/over payment, invoice printing costs, postal/courier costs, invoice & payment reconciliation, visitation to premises, etc
  3. Improve staff flexibility to complete management reports and analysis to assist top management for better-informed decision-making.
  4. Develop internal staff to meet changing market landscape in customer experience and demands


  1. Artificial intelligence on 120,000 database of industry records for the purpose of data mining to improve risk management with specific control mechanisms.
  2. Proactive collection of Detention & Demurrage with D&D Control as the industry expert on D&D collection.
  3. Improve Container Turnaround time with industry best practices with an efficient collection process
  4. Focus on core activity of KYC (Know Your Customer) and increase selling freight to improve market share of the industry.
  5. Long overstay containers will have progressive invoices to reduce collection risk.
  6. Real time Information of receipt reports, statement of account, invoice report, free days analysis, etc