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CLA
CLA is the outcome of reengineering the logistics industry process.
Payment Assurance solution to protect the interest and
benefit both parties.
About CLA
Container Ledger Account, or CLA, is a financial solution which functions as a centralised ledger account to replace the conventional container deposit practice. The practice of paying container deposit to multiple Shipping Lines/Shipping Agents/NVOCCs are eliminated when CLA gained positive adoption in Malaysia and the Philippines.
CLA is a patented solution endorsed by the Ministry of Transport Malaysia and Department of Trade & Industry Philippines. Plus, it has been implemented at all major container terminals.
CLA is on a roll to thank the Honourable President, respected committee members and it’s distinguished members of all major TAC. Indeed, we have been blessed by its adoption.
CLA Billing & Collection
One Stop Center to firmly monitor, systematically manage dispute, efficiently bill and effectively collect the
charges from Merchants on behalf of the Shipping Lines/Shipping Agents/NVOCCs.
What
An agent appointed by Shipping Lines/Shipping Agents/ NVOCCs to monitor, manage, bill and collect the Demurrage, Detention and Damage charges from their Merchants.
How
We obtain container movement data and proceed with data extraction & verification. Thereafter, we raise the bill (if any), perform collection activity and ultimately reimburse the charges to Shipping Lines/Shipping Agents/NVOCCs.
Why
To improve container turnaround and reduce costs of empty reposition.
Benefit
- Central management of billing across multiple Shipping Lines/Shipping Agents/NVOCCs to Consignees & Agents.
- Complemented with a structured Container Damage Assessment Services (DAS), aimed to justify the damage and identify the responsible party.
- Seamless container movement throughout the supply chain.
What
A service provider on behalf of the Haulage Operators through outsourcing the billing of Trailer Detention charges and collection to CLA.
How
We obtain trailer movement data and proceed with data extraction & verification. Thereafter, we raise the bill (if any), perform collection activity and ultimately reimburse the charges to Haulage Operators.
Why
To improve trailer turnaround time inline with the Implementation of AMH Condition of Carriage 2019.
Benefit
- Increase trailer productivity and opportunity for usage of the trailers.
- Optimize Hauliers’ existing resources.
- Reduce cost of operation and capital expenditure.
- Create Level Playing Field between Haulier operators to compete on service quality.
What
A cashless solution for Hauliers to monitor, manage, bill and pay Depot Gate charges centrally by consolidating charges from multiple Depot Operators.
How
We obtain container movement data and proceed with data extraction & verification. Thereafter, we raise the bill (if any), perform collection activity from Hauliers and timely reimburse the charges to Depot Operators.
Why
To improve response time in pick up and return the container.
Benefit
- Eliminate cash collection, reconciliation and the associated risk.
- Expedite processing time by eliminating administrative task at depot gate.
- Extended credit period available for Haulage Operators.
- No more bad debts and late charges collection by Depot Operators.
CLA Payment Assurance
A financial facilitation for the exemption of any form of payment security between container logistics stakeholders.
What
An alternative solution to the long-standing practice of deposit collection for import containers.
How
Merchants subscribe to CLA to be notified to participating Shipping Lines/ Shipping Agents/NVOCCs for deposit exemption. If any container incidental charges incurred, CLA will process any claim in accordance industry accepted best practices.
Why
To protect interest of logistics players through a fair practice and improve cash flows.
Benefit
- No more hassle in placing container deposits with multiple Shipping Lines/Shipping Agents/NVOCCs.
- Convenient transaction using CLA Cash (prepaid services) or CLA Credit (post-paid services).
- Eliminate administrative burden and documentation to request refund.
- Improve cash flow and recover rolling deposit.
- Elevate economic competitiveness of Small and Medium Entreprises (SMEs).
What
A subscription-based service for the unlimited access to container release with Shipping Lines/Shipping Agents/NVOCCs, designed especially for CLA Subscriber.
How
Subscriber will be notified to Shipping Lines/Shipping Agents/NVOCCs for deposit exemption and free flow of container release for shipments. If any container incur incidental charges, CLA will manage the claim accordingly.
Why
To ensure free flow of container movement resulting in faster cargo release from Ports.
Benefit
- Extended Credit Period & CLA Limit enable adequate time for payment processing by Merchants.
- Make payment based on Final & Single Invoice instead of multiple progressive invoices.
- Exclusion of custom cases that affecting future shipments until case has been fully settled.
CLA Risk Management
Mitigation of any potential risks associated with container such as damage and total loss.
What
A value-added service functioning as a neutral and independent party in assessing the container damage at every interchange point and managing any related dispute between all relevant parties.
How
We effectively communicate with all parties concerned including but not limited to Merchants, Depots, Shipping Lines/Agents/NVOCCs, in order to Authenticate, Verify, Investigate and Justify the claim of container damage.
Why
To educate the logistics players (shipping container handlers) about the importance to protect their interest during handling of the container, aiming to lower logistics cost.
Benefit
- Coordinate Dispute Resolution Committee (DRC) chaired by reputable authority to facilitate the dispute procedures and bring about a fair acceptance for all parties.
- Competent to generate container survey inspection reports & findings through our in-house team with IICL qualifications.
- Improve and optimize the container handling through our professional advice & input to the stakeholders on the 7/8 points of ISO container inspection.
- Expedite the readiness of container for export usage, as well as reduce empty container idling in depot.
What
A blockchain of container inspection activities (images, conditions and reports) at every interchange point of the container throughout the supply chain.
How
Container handlers download EIRL mobile application and register as the EIRL User. Then, users can capture photos of container and add remarks on its condition. It will be automatically stored in cloud database, www.eirlibrary.com with timestamp.
Why
To foster the awareness of container management and protection of interested parties during the handling process.
Benefit
- A guide to 7/8 Points of ISO container inspection at anytime and anywhere
- Secure access to past container inspection images & conditions during its voyage.
- Reliable justification of damage liability through the visual evidence and container inspection reports.
What
A conditional based service to facilitate the CLA Subscriber with a risk mitigation and temporary solution for Container Total Loss and Cost of Repair.
How
We authenticate the validity of evidence captured, verify the occurrence on each container, investigate the root cause and make a justification on the relevant parties responsible without prejudice basis.
Why
To safeguard CLA Subscriber from the risk exposure of container handling throughout the supply chain.
Benefit
- A data bank of root cause analysis will provide invaluable information to educate subscribers on better container handling and management.
- Improve the container average turnaround time (ATT) to lower costs of container repositioning.
- Each dispute & claim will be handled through a procedure based on five fundamental elements (Neutrality, Respect, Understanding, Opinion and Solution) that will lead to exceptional quality of service, which is above all, Fair & Friendly.